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F.A.Q.

General

  • Does HellaWicked Have a Toll Free Number?

    We sure do. You may call us at 855-HELLA-WK (855-435-5295). 

  • What are your Customer Service call hours?

    Customer Service Hours are Monday - Friday 11am to 6pm EST ( Eastern Standard Time )

  • How Long Does It Take To Answer An E-mail Inquiry?

    We try to answer all inquiries within 24 to 48 hours.

Order Tracking

Order Problems

Account Issues

Legal

  • Are Tubes and Pipes Legal?

    The functional glass art sold by HellaWicked Inc. is strictly for tobacco purposes only and is legal under our interpretation of federal law; however, please check with your local, state, and federal laws for more details.