GENERAL QUESTIONS

DOES HELLAWICKED HAVE A TOLL FREE NUMBER?

WHAT ARE YOUR CUSTOMER SERVICE CALL HOURS?

HOW LONG DOES IT TAKE TO ANSWER AN E-MAIL INQUIRY?

ORDER TRACKING

HOW DO I KNOW YOU HAVE RECEIVED MY ORDER?

WHEN AND HOW DO YOU SHIP OUT THE ORDER?

HOW CAN I TRACK MY ORDER?

ORDER PROBLEMS

ATTEMPTED FAILED OR DECLINED PURCHASE(S)

WHY ISN’T MY ORDER BEING ACCEPTED?

WHY WAS MY CREDIT CARD CHARGED TOO MUCH?

BROKEN ITEM UPON OPENING YOUR SHIPMENT?

ACCOUNT ISSUES

HOW DO I JOIN/CANCEL MEMBERSHIP?

WHAT DO I DO IF I LOST MY ACCOUNT PASSWORD?

WHAT IF I FORGOT MY USERNAME?

LEGAL

ARE TUBES AND PIPES LEGAL?